1.INTRODUCTORY PROVISIONS

1.1 Provider Identification and Legal Framework
“Bullo” and “Bullo Platforms” are the registered and authorised trading names of Bullo Platforms LLC FZCO (hereinafter referred to as “the Provider”), a legal entity duly incorporated under the laws of the United Arab Emirates. The Provider operates with a principal place of business located at IFZA Business Park, DDP, Unit 41456-001, Dubai, United Arab Emirates, and holds a business licence numbered 41456.

1.1.1 These General Terms and Conditions (the “GTC”) govern the legal rights and obligations of you, the user (hereinafter referred to as “you”, “your”, or the “Customer”), when engaging with and utilising the services (the “Services”) provided by the Provider. These Services are accessible via our digital platform at https://BULLO.com/ (the “Website”) and may be offered through other mediums facilitated by the Provider.


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1.1.2 It is imperative that you read these GTC meticulously to understand the scope and limitations of the legal and contractual terms under which the Provider offers the Services. If you do not agree with or comprehend any part of these GTC, it is strongly advised that you refrain from using the Services. Utilisation of the Services should only commence once you have thoroughly reviewed, understood, and consented to all terms as stipulated in these GTC.
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1.1.3 Your continued use of the Services constitutes an unconditional agreement to all such terms and conditions and any potential amendments made to these GTC in accordance with the procedures outlined herein. This agreement is legally binding from the moment you access the Services, whether by registering on the Website or by direct usage of the Services without registration, and remains in effect until legally terminated in accordance with these GTC.


1.2 Contractual Agreement
By either registering on the Website or using the Services without registering, where registration is not required, you are entering into a contract with the Provider for the provision of your selected Services. The GTC are a vital part of this contract, and by accepting the terms of the contract with the Provider, you are indicating your consent to the GTC.

1.3 Nature of Services Provided
NONE OF THE SERVICES PROVIDED TO YOU BY THE PROVIDER CAN BE CONSIDERED INVESTMENT SERVICES IN ACCORDANCE WITH APPLICABLE LAWS. THE PROVIDER DOES NOT GIVE OR PROVIDE TO YOU ANY GUIDANCE, INSTRUCTIONS, OR INFORMATION ABOUT HOW OR IN WHICH MANNER YOU SHOULD PERFORM TRANSACTIONS WHEN USING THE SERVICES OR OTHERWISE, OR ANY OTHER SIMILAR INFORMATION ABOUT THE INVESTMENT TOOLS TRADED, NOR DOES THE PROVIDER ACCEPT ANY SUCH GUIDANCE, INSTRUCTIONS, OR INFORMATION FROM YOU. NONE OF THE SERVICES CONSTITUTE INVESTMENT ADVICE OR RECOMMENDATIONS. NO EMPLOYEES, STAFF, OR REPRESENTATIVES OF THE PROVIDER ARE AUTHORISED TO PROVIDE INVESTMENT ADVICE OR RECOMMENDATIONS. SHOULD ANY INFORMATION OR STATEMENT OF ANY EMPLOYEE, STAFF, OR REPRESENTATIVES OF THE PROVIDER BE INTERPRETED AS INVESTMENT ADVICE OR RECOMMENDATIONS, THE PROVIDER EXPLICITLY DISCLAIMS THAT THE SAME IS INVESTMENT ADVICE OR RECOMMENDATIONS AND SHALL NOT BE RESPONSIBLE FOR THEM.
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1.4 Authority to Adjust Program Conditions
To further support the dynamic and evolving nature of our Bullo Funded Trader Program, we explicitly retain the authority to adjust challenge and trading conditions across all stages of the program without prior notice. These modifications may be necessitated by changes in regulatory requirements, shifts in market conditions, or strategic updates to the program’s design, aiming to ensure its ongoing relevance and effectiveness. By participating in the program, you acknowledge and agree to our right to make such changes at our discretion, emphasising our commitment to maintaining a competitive and adaptable trading environment. This approach allows us to promptly respond to the ever-changing landscape of financial markets, ensuring that our program remains aligned with industry standards and participant expectations.
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1.5 Entire Agreement and Language

1.5.1 By registering to participate in the Challenges through our website or by using the Services for the first time, you enter into a contract with Bullo Platforms LLC FZCO (“Bullo”), under the provisions of the Services you have chosen.

1.5.2 This Agreement constitutes the entire agreement between you (“You”, “Customer”, “Client”) and Bullo and supersedes and cancels all previous agreements, promises, assurances, representations, and understandings between the parties, whether written or oral. Bullo shall have no liability towards you for any innocent or negligent statement, representation, assurance, or warranty that is not set out in this Agreement.

1.5.3 This Agreement is presented to you in English, which is the official language of Bullo. We will communicate with you in English and provide translations where necessary and/or possible. However, in the event of any discrepancies or inconsistencies between the English language version and any translation, the English language versions hall prevail for the duration of this Agreement.

1.5.4 This Agreement is indefinite, meaning that it remains in effect until either you or Bullo terminates it in accordance with the provisions set out in Clause 10. By continuing to use our Services, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions of this Agreement, including any amendments or updates we may make from time to time in accordance with Clause 19.

2. DEFINITIONS

2.1. The definitions and rules of interpretation in this clause 2 apply in these GTC:

2.1.1. “Client Portal” means the user interface located at the Website, where Customers can access their accounts, view their transaction history, and manage their use of the Services provided by Bullo.
3.3 The Provider reserves the right to refuse, restrict or terminate the provision of any and all Services to Customer that:



2.1.2. “Customer” means the user of the Services, who has accepted these GTC and engages with the Services offered by the Provider through registration or direct usage.
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2.1.3. “BULLO Trader” means the customer as defined under clause 12 below, who participates in the Bullo Funded Trader Program and engages in simulated trading activities via the Trading Platform.

2.1.4. “GTC” means these general terms and conditions, which govern the legal relationship between the Customer and the Provider and outline the terms under which the Services are provided.

2.1.5. “Trading Platform” means an electronic interface provided by a third party, where the Customer performs simulated trading activities. This platform facilitates the execution of trades in a virtual environment as part of the Services offered by Bullo.

2.1.6. “Website” means the website www.BULLO.com, which serves as the primary digital platform for accessing the Services provided by Bullo.

3. AGE AND PROHIBITED JURISDICTIONS

3.1 Age Requirement
The Services are only intended for individuals over the age of 18 residing in jurisdictions where the Services are legally available. By registering on the Website, you confirm that you are over 18 years of age. If you are under 18 years of age, you are strictly prohibited from using the Services.

3.2 Compliance with Jurisdictional Laws 
You agree to access the Services only from countries where they are legally available. You acknowledge that there may be specific laws or restrictions in certain countries that prohibit your access to or use of the Services. You undertake to comply with all relevant laws and regulations of your jurisdiction when using the Services.

3.3 Right to Refuse or Terminate Services 
The Provider reserves the right to refuse, restrict, or terminate the provision of any and all Services to any Customer who:
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(i) is subject to relevant international sanctions, 

(ii) has a criminal record related to financial crime, or 

(iii) resides in a Prohibited Jurisdiction.
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You acknowledge that it is your responsibility to ensure compliance with the relevant laws of your jurisdiction when using the Services. For more information on prohibited jurisdictions, please refer to our FAQs section.

3.4 Restricted Countries for Our Services 
In our commitment to adhere to international laws and regulations, certain restrictions apply to the availability of our Services. Specifically, our Services are not available to residents or citizens of countries currently under international sanctions or the United States. This policy is in place to ensure compliance with all applicable legal and regulatory requirements and to uphold our commitment to responsible business practices. 

‍3.4.1 Countries Under International Sanctions 
As of our last update, the following countries are under international sanctions imposed by the United Nations, the European Union, the United States (OFAC), and other international bodies. Consequently, individuals residing in or citizens of these countries are restricted from using our Services: 

● Afghanistan
● Belarus
● Burma (Myanmar)
● Central African Republic
● Congo
● Crimea, Donetsk, and Luhansk regions of Ukraine
● Cuba
● Democratic Republic of the Congo
● Ethiopia
● Hong Kong
● Iran
● Iraq
● Lebanon
● Libya
● North Korea (Democratic People’s Republic of Korea)
● Nicaragua
● Russia
● Somalia
● South Sudan
● Sudan
● Syria
● Venezuela
● Yemen
● Zimbabwe

3.4.2 Additional Restricted Countries: 
In addition to the countries under international sanctions, the following countries are also restricted from our Services: 

● United States of America

● United Arab Emirates 

Please note, this list is subject to change in accordance with the latest international legal and regulatory frameworks. We advise potential users to stay informed about the current status of their country regarding international sanctions.

 Any user who evades the checkout process using a VPN will fail the KYC (Know Your Customer) process at the funded stage and will not be refunded, unless they are from the United States of America or the United Arab Emirates. This policy is in place to prevent breaches of international sanction regulations. 

‍3.4.3 Inclusion of the United States and United Arab Emirates:
‍In addition to the countries listed above, residents and citizens of the United States and the United Arab Emirates are also restricted from using our services. This decision is based on specific regulatory considerations and compliance requirements applicable within these countries. 

‍3.4.5 What This Means for You:
‍If you are a resident or citizen of any of the countries mentioned, including the United States and the United Arab Emirates, you will not be able to access our services. We understand this may be disappointing and appreciate your understanding of our legal obligations and commitment to operating within the bounds of international regulations. 

‍3.4.6 Keeping Informed:
‍We regularly review and update our policies in line with changes to international sanctions and regulatory requirements. We encourage you to check back periodically for the most current information regarding service availability in your country. 

‍3.5 Consequences of Unauthorised Access:
‍Any user who attempts to evade the checkout process using a VPN will fail the KYC (Know Your Customer) process at the funded stage and will not be refunded, unless they are from the United States of America or the United Arab Emirates. This policy is in place to prevent breaches of international sanction regulations. 

‍3.6 Personal Data Processing:
‍Your personal data is processed in accordance with our privacy policy, which can be found at BULLO.com/privacy-policy. 

‍3.7 Monitoring for Unauthorised Use:
‍To maintain the security and integrity of our Services, the Provider monitors the geographical IP addresses from which the Services are accessed. If the Provider detects that your account is being accessed from IP addresses in significantly varying geographical locations within an abnormally short period of time, or from locations that contradict your registered or usual location, it may be indicative of unauthorised use. Under such circumstances, the Provider reserves the right to immediately terminate the provision of all Services to you without refund. This action is taken to protect the security of your account and the integrity of our Services.

4. SERVICES

4.1 Scope of Services:
‍The Services offered by Bullo include providing tools for simulated foreign exchange trading in the FOREX market and simulated trading with other financial instruments on various financial markets. Additionally, the Services encompass the provision of analytical tools, training and educational materials, access to the Client Portal, and other supplementary services. These Services can be accessed through the Client Portal or applications provided by the Provider or third-party entities. 

‍4.2 Nature of Simulated Trading:
‍The simulated trading environment uses real financial market information; however, you acknowledge that any trading carried out through the Services is not real. The funds provided for simulated trading are purely fictional and cannot be kept or used outside of the Services. You acknowledge that these fictitious funds cannot be used for actual trading, and you will not receive any payment for these funds. Unless explicitly stated otherwise, you will not receive any compensation or profits based on the results of your simulated trading, nor will you be responsible for covering any losses. 

‍4.3 Ordering Services:
‍The Services can be ordered through the Website by completing the appropriate registration or order form. Upon registration, you will receive an email with the login details for the Client Portal and/or Trading Platform.

 4.4 Composition of Services:
‍The Services include, among other things, the BULLO Evaluation and BULLO Verification. These products may differ in the scope of the Services provided, such as the availability of analytical tools to the Customer. 

‍4.5 Order Process and Contract Formation:
‍Any data entered in the order form can be checked, corrected, and amended until the binding order of the Services is placed. The order of the Services of your choice is made by submitting the order form. The Provider will immediately confirm the receipt of your order via email. For the BULLO Evaluation, the order is completed upon payment of the fee for the selected option, at which point the contract between you and the Provider is executed. The contract involves the provision of the BULLO Evaluation and, if the conditions are met, the BULLO Verification. The contract is concluded in English and will prevail in case of a dispute. The Provider archives the contract in electronic form and does not allow access to it. 

‍4.6 Adjustment of Trading Conditions:
‍The Provider reserves the right to modify, replace, or amend the terms, conditions, and parameters—including trading leverage—of the BULLO Evaluation and BULLO Verification at any time and without prior notice. This authority extends to all aspects of the trading environment deemed necessary to advance the goals of the Provider, including but not limited to adjustments in trading leverage, risk parameters, and other operational criteria. These changes may be driven by varying factors such as shifts in market dynamics, regulatory updates, technological advancements, or strategic realignments within the Provider’s objectives. By continuing to use the Services, you acknowledge and agree that such modifications may take place and that they might affect the terms under which evaluation and verification are conducted. This clause ensures our flexibility to adapt to the changing financial landscape and to uphold the competitiveness and relevance of our offerings. You agree that these modifications are made in the best interest of maintaining service integrity and advancing the Provider’s strategic goals.

 4.7 Restrictions on New Orders:
‍The restrictions specified in clause 4.5 will not apply to any new order of a BULLO Evaluation made by the Customer. 

‍4.8 Customer Information Accuracy:
‍The Customer must ensure that all information provided to the Provider through the registration or order form, the Client Portal, or any other means is complete, accurate, and up-to-date. If there are any changes to the Customer information, the Customer must promptly notify the Provider and update the data in the Client Portal. The Customer is solely responsible for ensuring the accuracy and timeliness of the information provided. The Provider is not obligated to verify this information. 

‍4.9 Technical Requirements:
‍To utilise our Services, you must secure the necessary technical hardware and software, including third-party software (e.g., software to use the Trading Platform), at your own cost and responsibility. The Website can be accessed through widely used web browsers. You bear the responsibility and cost of acquiring internet access, any required hardware, and obtaining and updating your web browser. The Provider does not guarantee compatibility with any specific hardware or software and does not impose any additional fees for internet connectivity. 

‍4.10 Third-Party Providers:
‍The providers of trading platforms are separate entities from the Provider, and their own terms, conditions, and privacy policies will be in effect when you use their services and products. It is your responsibility to read and understand these terms, conditions, and privacy policies before submitting an order form. 

‍4.11 Excessive Orders:If the Customer places an excessive number of orders for the Services within an unreasonable time frame, the Provider may send a warning through the Client Portal as a preventive measure to prevent any potentially harmful activity by the Customer. If this unreasonable behaviour persists after the warning, the Provider reserves the right to stop processing any further orders from the Customer. If the Provider determines that the Customer’s actions constitute a material breach as specified in clause 10, the Provider reserves the right to undertake appropriate actions. The Provider has the discretion to determine what constitutes unreasonable behaviour and the limits for such determination. 
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‍4.12 Entrepreneur Status:
‍If you provide an identification number, tax registration number, or other similar information in the registration or order form or in the Client Portal, or if you state that you are a legal entity, you will be considered an entrepreneur (trader) for the purposes of these GTC. In this case, the provisions of these GTC or the applicable law that grant rights to consumers will not apply to you. 

‍4.13 Sales Limitations:

‍The Provider retains the right, but not the obligation, to limit the sales of products or services to any person, geographic region, or jurisdiction. This discretion may be exercised on a case-by-case basis. Furthermore, the Provider reserves the right to limit the quantities of any products or services it offers. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of the Provider. The Provider also reserves the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 
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‍4.14 Quality of Products and Services:
‍The Provider does not warrant that the quality of any products, services, information, or other material purchased or obtained by the Customer will meet the Customer’s expectations, nor does the Provider guarantee that any errors in the Service will be corrected. 

‍4.15 Payout Requests:
‍Payout requests from those within the funded account stage are subject to a detailed review process. The Provider commits to reviewing such requests within five working days; however, this period may extend if public holidays or unforeseen circumstances, such as events of Force Majeure, disrupt normal operational hours. To assess the legitimacy of the payout requests, Bullo reserves the right to require Customers to participate in a detailed interview, which may be conducted via a video call. Alternatively, Customers may be asked to complete an automated interview process, during which they will record their responses to a set of predefined, interview-style questions displayed on-screen. No Customer has a right or entitlement to a payout for simulated profits generated from their simulated trading account within the Funded Stage of the BULLO Evaluation; any and all payouts are at the full discretion of the Provider. 

‍4.15.1 Interview and AML Compliance:
‍Should the Customer fail to satisfactorily explain their trading strategy or provide responses that lack necessary detail, the Provider reserves the right to terminate services immediately. Furthermore, if the Provider determines that the Customer’s trading strategy is fundamentally incompatible with its offerings, it may also result in immediate service termination. Additionally, all payout requests must comply with the Provider’s Anti-Money Laundering (AML) Policy. Non-compliance with this policy will result in the rejection of the payout request and may trigger further investigative or corrective measures in accordance with the policy’s stipulations, including immediate termination of services by the Provider without the possibility of a refund to the Customer. 
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‍4.16 Mirror Trading Authorisation:
‍The Provider reserves the right to mirror trade trades placed by Customers within its own corporate live trading account held by a brokerage. This action is undertaken for the purposes of mitigating payout risk associated with its simulated funded account offerings. By using the Services, the Customer grants the Provider permission to replicate any trade executed in the Customer’s simulated account in the Provider’s live trading account under the same or similar conditions. This mirror trading strategy is employed to balance financial exposures arising from the simulated trading activities of Customers and does not affect the Customer’s account balance or trading outcomes in the simulated environment. The Customer acknowledges and agrees that this practice may be used at the Provider’s discretion without further notice to the Customer. 

‍4.17 Technical Issues:
‍Any technical issues outside of our direct control will be acknowledged by the Customer as a force majeure event, and the Provider will not be held liable for these technical issues. The Customer acknowledges that the Provider will not be liable to refund any fees paid due to third-party technical issues. Technical issues include but are not limited to: 

● Issues related to the trading platform

● Issues relating to the web hosting of the website and dashboard

● Issues relating to the payment of payouts, if such payouts are permitted according to this GTC 

‍4.18 No Right To A Payout During The Challenge Evaluation Phase:
‍You acknowledge that during the Challenge Evaluation, you have no right to receive any payout of such funds. Unless expressly agreed otherwise, during the Trading Challenge, you will not receive any compensation or profits based on the results of your simulated trading, nor will you be required to bear any losses. 

‍4.19 Challenge Account Monitoring:
‍For purposes of risk management, Challenge client accounts are monitored for long term consistency and for breaches in-line with these GTC. Customers are not account holders or owners and are trading in a simulation funding environment not using actual live funded accounts. The environment is using data to be evaluated using third party platforms and data feeds not controlled in any way by the Provider.

5. FEES

5.1 Access to BULLO Evaluation or the Services provided under the BULLO Evaluation are subject to payment of a fee (the “Fee”). 

‍5.2 The fee for the BULLO Evaluation varies according to the option selected and depends on the amount of the initial capital, the degree of the acceptable risk, the parameters that must be fulfilled so that the conditions of the BULLO Evaluation and the subsequent BULLO  Verification are met, and possibly other. More detailed information on individual options and fees for those options are provided on our Website www.go.BULLO.com/. The final fee will be determined based on the option you select when completing the form for ordering the BULLO Evaluation.

 5.3 The Provider reserves the right to offer the Services under individually negotiated terms. The Provider has sole discretion in determining these individually negotiated terms. Individual discounts and other benefits cannot be combined unless explicitly stated otherwise by the Provider. 

‍5.4 Below is a non-exhaustive list of instances in which the Customer is  not  entitled  to  a  refund  of  the  Fee, but may be granted at the discretion of BULLO: 

‍5.4.1 if the Customer cancels the Client Portal or requests the cancellation by e-mail; 

‍5.4.2 if the Customer terminates the use of the Services prematurely (for example, fails to complete the BULLO Evaluation or BULLO Verification); 

‍5.4.3 fails to meet the conditions of the BULLO Evaluation or BULLO Verification; 

‍5.4.4 violates these GTC. 

‍5.5 If the Customer makes an unjustifiable complaint regarding a paid fee or disputes the Fee with their bank or payment service provider (such as through chargeback services, dispute services, or similar services) and requests a cancellation, annulment, or refund, the Provider reserves the right, at their discretion, to cease providing Services to the Customer and refuse any future provision of Services. 

‍5.6 The Provider retains the right to alter the fees and parameters of the Services at any time, including the parameters for their successful completion. The changes will not apply to Services that have already been purchased before the notification of the changes. 

‍5.7 The Provider agrees to issue a refund up to the value of 125% of what the Customer paid for the product and service. This refund will only be processed when the Customer successfully completes the Bullo Challenge and successfully qualifies for a processed payout under the Bullo Trader program as laid out in these GTC. The refund will be processed alongside the first successful payout. 

‍5.8 The Customer is located within a Restricted Jurisdiction as laid out in Clauses 3.4.1 and 3.4.2. 

‍5.9 No-Refund Policy:
‍All payments made for our services are final and non-refundable. By making a purchase, you acknowledge and agree to this no-refund policy. This policy is reinforced by an explicit acknowledgment step during the checkout process. 

‍5.9.1 Service Delivery and Refunds:
‍The registration fees are paid for immediate access to our platform and services. Since the service is directly delivered after purchase, no refund applies to the services offered by Bullo. 

‍5.9.2 Acknowledgment Requirement:
‍During the checkout process, you must check a box indicating that you have read, understood, and agreed to our Terms and Conditions, which includes the no-refund policy, as laid out in Clause 31. Failure to acknowledge these terms will prevent the completion of the order.

6. PAYMENT TERMS

6.1 The Fees for the BULLO Evaluation options are in US Dollars, or any such other currency as listed on the Website. If you choose a currency other than US Dollars, the Fee for the selected BULLO Evaluation option will be converted based on our rates and will be displayed as the payment total in your selected currency for your review prior to confirming the order. Please be aware that if the payment is made in a currency other than the one selected on the Website, the amount will be converted based on the current exchange rate applied by the third-party payment provider at the time of payment. Also, any exchange premiums are payable by you. 

‍6.2 All taxes are included in the service fees. If the Customer is an Entrepreneur such a Customer is required to fulfil its tax obligations as per the applicable laws. In case of any tax liability, such Customer must make proper payment for taxes or any other fees. 

‍6.3 The Fee can be paid via credit/debit card, cryptocurrency, or any such other payment method offered on the Website. 

‍6.4 If paying by credit/debit card or any other quick payment method, the payment will be made instantly. The Customer is responsible for any fees charged by the selected payment service provider (as per their current price list) and must ensure the complete fee for the chosen BULLO Evaluation is paid. 

6.5 Payment Methods, Responsibilities, and Dispute Resolution

14.3.1 Available Payment Options:
You can pay the fee for the selected option using one of the available payment options that we currently offer and that are listed on our website. These options may include, but are not limited to, credit cards, debit cards, bank transfers, and other express payment methods. The availability of payment options may vary based on your geographical location and the specific services you select. 

6.5.2 Immediate Payment Requirement:
In case of payment by a payment card or other express payment method, the payment shall be made immediately upon the completion of your transaction. It is the Customer’s responsibility to ensure that there are sufficient funds or credit available in the selected payment method to cover the full amount of the fee at the time of payment. 

6.5.3 Fees and Charges:
The Customer shall bear all fees charged to the Customer by the selected payment service provider in connection with the transaction. These fees are determined according to the valid price list of the payment service provider. Bullo is not responsible for any additional fees or charges that may be imposed by your bank or payment service provider. 

6.5.4 Full Payment Obligation:
The Customer is obliged to ensure that the respective fee for the selected option is paid in full. Partial payments or delayed payments are not accepted and may result in the suspension or termination of access to the Services until the full payment is received. It is the Customer’s responsibility to ensure that the payment is successfully processed and received by Bullo. 

6.5.5 Payment Disputes and Chargebacks:
In the event of a payment dispute or chargeback initiated by the Customer, Bullo reserves the right to suspend or terminate the Customer’s access to the Services until the dispute is resolved. Customers are encouraged to contact Bullo’s support team at support@bullo.com to resolve any payment-related issues before initiating a dispute or chargeback.Should a chargeback or payment dispute be found to be unjustifiable, Bullo may charge the Customer for any fees incurred during the resolution process and may deny further services to the Customer at Bullo’s discretion. Additionally, any unresolved chargebacks or disputes may result in the Customer being reported to relevant financial institutions or credit agencies, which may affect the Customer’s creditworthiness. 

6.5.6 Refunds and Cancellations:
All fees paid are non-refundable, except as explicitly stated in these Terms and Conditions or required by applicable law. If a Customer wishes to cancel their selected option, they must notify Bullo in writing. Any eligibility for a refund will be determined based on the specific terms of the selected option and the circumstances of the cancellation request. 

6.5.7 Currency and Exchange Rates:
Payments made in a currency other than the one listed on the website will be converted based on the current exchange rate applied by the payment service provider at the time of payment. The Customer is responsible for any exchange rate differences and any additional fees associated with currency conversion.

7. CLIENT PORTAL AND TRADING PLATFORM

7.1 Only one Client Portal is permitted per Customer and all of the Customer’s Services must be maintained in the Client Portal 

‍7.2 The total  number  of BULLO  Evaluations and BULLO Verifications per  one  Client  Portal  may  be limited depending on the total sum of the initial capital amounts of the products ordered by  the  Customer  or  on  the  basis  of  other 

‍7.3 Unless the  Provider grants an exception to the Customer, the initial capital amounts may not be transferred between the individual products or mutually The Customer is prohibited from transferring or combining the Customer’s performance, Service parameters, data, or any other information between the products. 

‍7.4 Access to the Client Portal and  Trading Platform is protected by the Customer login data, which the Customer may not make available or share with any third party. If the Customer has registered as a legal entity, the Customer may allow the use of the Services through the Customer’s Client Section to the authorised employees and representatives. The Customer is responsible for all activities that are performed through the Client Portal or Trading Platform. The Provider bears no responsibility, and the Customer is not entitled to any compensation, for any misuse of the Client Portal and Trading Platform, or any part of the Services, nor is the Provider responsible for any negative consequences thereof for the Customer, if such misuse occurs for any reasons on the part of the Customer. 

‍7.5 It may be necessary for the Provider to perform scheduled or unscheduled repairs, maintenance, or upgrades, and such activities may temporarily degrade the quality of the Services or result in a partial or complete outage of the Services. The Provider provides no assurance that you will receive advance notification of such activities or that the Services will be uninterrupted or error-free. Any degradation or interruption in the Services shall not give rise to a refund or credit of any fees paid by you. In particular, the Provider bears no responsibility, and the Customer is not entitled to any compensation, for the unavailability of the  Client Portal or  Trading Platform and for damage or loss of any data or other content that the Customer uploads, transfers, or saves through the Client Portal or Trading Platform.

8. TERM; TERMINATION; SUSPENSION OF SERVICES

8.1 The term of the GTC commences on the Customer’s first use of the Services and continues through any subsequent use of the Services thereafter. 

‍8.2 The Customer may at any time request the cancellation of the GTC by sending an e-mail to support@BULLO.com.  Sending a  request for  the cancellation of the  GTC is considered a request for termination of the contract by the Customer, with the Customer being no longer entitled to use the Services, including the Client Portal and Trading Platform. The Provider will immediately confirm the receipt of the request to the Customer by email, whereby the contractual relationship between the Customer and the Provider will be terminated. In such a case, the Customer is not entitled to any refund of the fees already paid or costs otherwise incurred. 

‍8.3 Any unauthorised use of the Services will be deemed a material breach of the GTC. The Provider, in its sole discretion, may terminate your password, account, or use of the Services if you breach or otherwise fail to comply with the GTC. If Service is suspended, whether for non-payment or any other reason, in order to reinstate service, you must re-subscribe to the Services, including the payment of any fees required to be paid by a new subscriber. 

‍8.4 As long as the subscription is active, the Customer receives lifetime account status. An account is considered active if the subscriber has contacted the Provider within the previous 120 days or if there has been a successful attempt to log into the Client Portal. The account will be disabled if it is inactive for more than 120 days. The Customer may reactivate the account by sending a request in writing. 

‍8.4.1 Without prejudice to the foregoing, the Provider shall effect a non-refundable termination of the provision of the Services should the Customer fail to place a trade order for a period no shorter than ninety (90) consecutive days, at any time following the respective account’s activation date.

9. RULES OF BULLO CHALLENGE

9.1 During the BULLO Evaluation and BULLO Verification simulated trading carried out on the Trading Platform,  you may perform any transactions, unless these may be construed as breach in terms of clause 10. Also, you consent to abide by ethical standards and guidelines when trading on financial markets (e.g., risk management rules). The terms of the Trading Platform you have chosen for trading may also place restrictions on you. It is prohibited to open abnormally small trades just to meet with the Minimum Trading Days requirement. 

‍9.2 You agree that information about the demo trades you conduct on the Trading Platform may be available to the Provider. You give the Provider your permission to share this information with individuals or entities that are a part of its group or are somehow connected to it. You also give the Provider and these individuals or entities permission to use this information as they see fit. You acknowledge that these actions may be taken automatically without additional authorization from you, including without the need for further consent, consultation, or approval, and that you are not entitled to any payment or other compensation for the Provider’s use of the data. 

‍9.3 The Provider is aware that through your demo trading, you do not offer the Provider any suggestions or advice regarding investments. You understand that you can halt your demo trading at any time on the trading platform. 

‍9.4 The information presented on the Trading Platform, as well as any interruption, delay, or inaccurate market information displayed through your Client Portal, are not the responsibility of the Provider. 

‍9.5 The Provider (Bullo) reserves the right to terminate its contract with the Customer at any time and for any reason. 

‍9.6 Prohibited Trading Strategies
The integrity of the Bullo Challenge Stage and the Funded Stage is paramount. To uphold the fairness and legitimacy of trading activities, certain strategies are strictly prohibited. Engaging in these prohibited strategies may result in immediate termination of your challenge or funded account. 

‍9.6.1 Direct Hedging 
Direct hedging within the same currency pair or trading instrument is not permitted. This includes opening opposing positions simultaneously in an attempt to mitigate risk within the same trading instrument. 

‍9.6.2 Arbitrage Strategies
‍●      Latency Arbitrage: Exploiting price delays between different markets or brokers to gain an unfair advantage is prohibited.
● Reverse Arbitrage: Manipulating the reversal of executed trades to exploit systems or partner inefficiencies is forbidden. 

‍9.6.3 Scalping and Frequency Trading 
● Tick Scalping: This involves making numerous trades in seconds apart from minor price changes and is not allowed.
● High-Frequency Trading (HFT): Engaging in an extremely high volume of trades generated by algorithms within fractions of a second is prohibited. 

‍9.6.4 Risk Multiplication Strategies 
● Martingale: Doubling down on a trade following a loss in order to recover previous losses in anticipation of a win is not allowed to exceed 45% Margin on one instrument.
● Hedging Between Accounts: Operating multiple challenge accounts that enter into direct hedging against each other is strictly forbidden. 

‍9.6.5 Prohibited Trading Strategies (continued): 
Limit Order Execution During Low Liquidity:
The Customer is prohibited from employing trading strategies that ensure the execution of limit orders during periods of low liquidity. Such strategies are considered manipulative as they do not accurately represent real market conditions and, thus, violate the standards of realistic trading simulations upheld by the Provider. 

Inconsistent Trading Practices:
The Customer is prohibited from executing trades that deviate from common practices in forex and other financial markets. Practices such as over-leveraging, over-exposure, placing disproportionately large bets, grid trading, tick scalping, and account rolling are strictly forbidden. These activities are seen as attempts to manipulate the trading environment to the detriment of the Provider and can be construed as intentional harm. 

Disproportionate Position Sizing:
Opening positions that are significantly larger than the Customer's typical trade size on the same or different accounts is prohibited. This includes both oversized and undersized positions, which can disrupt the equitable trading conditions set forth by the Provider. 

Use of Excessive Margin and High-Risk Strategies:
The Customer is forbidden from employing excessively high leverage or engaging in trading strategies that are deemed extremely risky. Such practices increase the potential for substantial financial losses and destabilise the trading environment provided. 

Exploitation of Service Errors:
It is prohibited for the Customer to use trading strategies that take advantage of known or unknown errors in the Services. This includes, but is not limited to, exploiting inaccuracies in price displays or delays in price updates, commonly referred to as Latency Trading. Such actions are considered deceptive and are strictly against the Provider's trading policies. 

‍9.6.6 Other Unacceptable Practices 
●     Account Management: Allowing a third-party to manage or trade your account violates our terms.
●     Signal Trading: Using trade signals from a third party that has not been approved by Bullo is prohibited.
●     Guaranteed Limit Orders: Placement of limit orders that are guaranteed to be filled despite underlying market conditions is not allowed.
●     Data Feed Manipulation: Any alteration or manipulation of the trading data feeds to exploit trading conditions is prohibited.
●     Trading on Delayed Charts: Using outdated pricing information to place trades is against trading policy.
●     Macroeconomic Trading During High-Impact Reports: Trading strategies that exploit the volatility around major economic announcements to obtain fills at unrealistic prices are not permitted.
●     Using 0.01 Lot size trades to try and circumnavigate the required trading days of the challenge, trading days must be completed using a genuine trading strategy. Customers who try and circumnavigate the          trading days by placing 0.01 lot size trades will have their challenge account reset to the beginning.
●     Utilising a trade copier
●     Allowing third-party access to your trading account[1]  

‍9.6.7 Consultation Requirement
‍If you are considering employing a trading strategy not explicitly listed above but suspect it might be restricted, you are required to contact our support team to inquire about the permissibility of such a strategy. Our team will review your inquiry and provide a determination on whether the proposed strategy can be pursued within the regulatory framework of our trading environment.

10. ORDERS PLACEMENT; TIMING & PRICE.

10.1 Significant releases and events. It is the trader’s responsibility to that any trades are opened and closed before and after the sixteen (16) minute window in advance of the economic releases pursuant to the respective economic calendar:     

‍10.1.1  The foregoing notwithstanding, we keep an updated list of further important releases, or significant events, and their associated symbols, at www.BULLO.com/economic-calendar, in relation to which new positions must not be opened or closed during the sixteen (16) minutes following the economic release pursuant to the respective economic calendar. 

‍10.1.2 Detailed News Trading Rule: 
‍
Profit Acknowledgment Adjustment 
Profits from positions established prior to the release of news and liquidated within a 16-minute bracket around the news publication are now officially recognised. This recalibration is designed to reward the trade planning of our swing trading traders without imposing undue restrictions on their strategies. 

Profit Exclusion Specification 
To deter speculative behaviours catalysed by forthcoming high-impact news, profits from positions opened and closed within a critical 16-minute period, 8-minutes before and 8-minutes after the news release will be omitted from performance evaluation and within the funded stage profits during this window will be forfeited. This rule is established to preserve the integrity of trading strategies grounded in extensive analysis rather than on impulsive reactions to momentary news events. Losses incurred as a result of not following the news trading rule will still be applied to the Customers challenge and funded  account(s). 

Simple Breakdown: 
●     You must enter the news trade 8-minutes BEFORE the News Release.
●     You must ONLY exit the trade AFTER 8-minutes have passed from the News Release.[2]  

‍10.2. Adherence to market hours and prices. All positions must be closed no later than two (2) hours in advance of the closing of the relevant market (e.g., every Friday, at 2200h, all FOREX positions must already be closed). A trading halt lasting more than two hours is considered a holiday during which the trader must not have any open positions. 

‍10.2.1 We reserve the right to close any such positions, or otherwise terminate your account, when found in breach of, or otherwise in the event of failure to adhere to, the challenge rules or the trading agreement in terms of of clauses 10.1, 10.1.1 and 10.2 hereinabove, as the case may be. 

‍10.3. Off-market prices and colluding to take advantage of opposite positions. Trades executed on prices that are demonstrably off-market prices shall be cancelled and any and all profits and losses generated by them annulled. 

‍10.3.1 Wrongful or fraudulent use of hedging strategies (i.e., simultaneously holding opposing positions in different accounts), whether alone or together with other traders, is strictly forbidden. Should we verify that you have undertaken such practice at any time, you will be construed in material breach of the challenge rules or the trading agreement, as the case may be, and the related positions shall be summarily closed.

11 BULLO EVALUATION AND BULLO VERIFICATION

11.1 Upon payment of the selected BULLO Evaluation option fee, the Customer will be sent the necessary login details for the Trading Platform via email or the Client Portal. To activate the BULLO Evaluation, the Customer must initiate the first demo trade on the Trading Platform. 

‍11.2 As a consumer, it is acknowledged that upon opening the first demo trade, the Provider is explicitly requested to fulfil the Services prior to the expiration of the withdrawal period, affecting the right to withdraw from the contract as elaborated in Clause 17. 

‍11.3 Failure to activate the BULLO Evaluation within 30 calendar days from the day on which it was made available will result in access suspension. Access renewal can be requested via the Client Portal or by emailing support@BULLO.com within 6 months of the initial suspension. If not, the provision of the Services will be terminated without the possibility of a fee refund. 

‍11.4 The BULLO Evaluation duration is unlimited. 

‍11.4.1. The foregoing notwithstanding, should the Customer fail to place a trade order within the ninety (90) days immediately following the account’s activation, the provision of the Services shall be terminated without the possibility of a fee refund. 11.5 The following parameters must be met by the Customer in order for the Customer to meet the conditions of the BULLO Evaluation as specified on our Website. 

‍11.6 If the Customer has met the conditions of the BULLO Evaluation specified in clause 11.5, and at the same time has not violated these GTC, the Provider will determine the BULLO Evaluation as successful and will make BULLO Verification available to the  Customer free of charge by sending login details to the Customer’s e-mail address or Client Portal. 

‍11.7 The Customer may request the evaluation of the BULLO Evaluation at any time by sending a request to support@BULLO.com. 

‍11.8 The Provider does not have to evaluate the BULLO Evaluation if the Customer has not closed all trades. 

‍11.9 The Customer activates  BULLO Verification by opening the first demo trade in the  Trading Platform. 

‍11.10 Failure to activate the BULLO Verification within 30 calendar days from the day on which the Customer received the new login data will result in access suspension. Access renewal can be requested via the Client Portal or by emailing support@BULLO.com within 6 months of the initial suspension. If not, the provision of the Services will be terminated without the possibility of a fee refund. 

‍11.11 The BULLO Verification lasts for an unlimited time from the date of its activation. 

‍11.12 Non-compliance with the conditions specified during BULLO Verification will result in an unsuccessful evaluation, and the Customer will not be considered a candidate for the BULLO Trader program. In either case, the Customer’s account and Services will be terminated without the possibility of a fee refund. 

‍11.13 Provided that the above conditions are satisfied, the BULLO Verification will be reviewed by the Provider for success, and the Customer may be proposed for the BULLO Trader program. The Customer may request BULLO Verification evaluation at any time by contacting support@BULLO.com or via the Client Portal. If the Customer has not concluded all trades, the Provider is not obligated to assess BULLO Verification. 

‍11.14[3]  Failure to adhere to the conditions outlined in Clause 11.5. during the BULLO Evaluation will result in an unsuccessful evaluation, denying the Customer subsequent BULLO Verification access. Non-compliance with the conditions specified in Clause 11.12. During BULLO Verification will result in an unsuccessful evaluation, and the Customer will not be considered a candidate for the BULLO Trader program. In either case, the Customer’s account and Services will be terminated without the possibility of a fee refund.

12. BULLO TRADER

12.1 If the Customer is successful in both BULLO Challenge and BULLO Verification, the Customer will be offered  a  contract  by  the  Company,  in its sole discretion to participate in the BULLO Trader Program. The terms, conditions, and agreement between the Customer and Company will be governed by a document separate from the GTC.

13. USE OF THE WEBSITE, SERVICES, AND OTHER CONTENT

13.1 All elements of the Website and its Services, including the Client Portal, its appearance, and its various multimedia components such as texts, graphics, icons, and images, are collectively referred to as the “Content.” The Content is protected under copyright laws and other legal regulations and is owned by the Provider or the Provider’s licensors. The Provider grants a limited, non-exclusive, non-transferable, non-assignable, non-sublicensable, and revocable permission to utilise the Content solely for personal use and in accordance with the Services’ intended purpose. The Content remains the property of the Provider or its licensors and is not sold or transferred to the Customer. 

‍13.2 All trademarks, logos, trade names, and other identifying marks are the property of the Provider or the Provider’s licensors. Usage of such identifying marks by the Customer is not authorised by the Provider. 

‍13.3 Both the Customer and the Provider agree to conduct themselves with integrity and fairness in fulfilling their contractual obligations and in their interactions with one another. Specifically, neither party will engage in conduct that would harm the reputation or legal interests of the other party. In the event of any disputes or disagreements, the Customer and the Provider will seek to resolve them in accordance with these GTC and the relevant laws. 

‍13.4 Other than the specific rights outlined in these GTC, the Provider does not extend any additional rights to you regarding the Services and other Content. Your use of the Services and other Content must be strictly in accordance with these GTC. 

‍13.5 When accessing the Services and other Content, the following is prohibited: 

‍13.5.1 to use  any  tools  that  may  adversely  affect  the  operation  of  the Website and Services or that would beintended to take advantage of errors, bugs, or other deficiencies of the Website and Services; 

‍13.5.2 to circumvent  geographical  restrictions  of  availability  or  any  other technical restrictions; 

‍13.5.3 to make copies or back-ups of the Website and other Content; 

‍13.5.4 to reverse-engineer,  decompile,  disassemble  or  otherwise  modify the Website and other Content; 

‍13.5.5 to sell,  rent,  lend,  licence,  distribute,  reproduce,  spread,  stream, broadcast, or  use  the  Services  or  other  Content  otherwise  than as permitted; 

‍13.5.6 to use  automated  means  to  view,  display  or  collect  information available through the Website or Services; and 

‍13.5.7 to use any other tools or means the use of which could cause any damage to the Provider. 

‍13.6 The provisions of clause 13 are not intended to deprive the Customer of the Customer’s consumer rights which cannot be excluded by law.

14. DISCLAIMER

14.1 The Customer explicitly acknowledges and agrees that the services and content provided by the Provider are offered "as is" and may include imperfections, defects, or potential shortcomings. The Customer's decision to utilise these services and content is made independently and entirely at their own risk. Although the Provider makes concerted efforts to maintain the accuracy and timeliness of information, it acknowledges the intrinsic limitations that may be present in technological solutions. Therefore, the Customer is advised to recognize these potential limitations and agree to use the services with full awareness of the same. To the fullest extent allowed under applicable law, the Provider explicitly disclaims all warranties, whether they be statutory, express, implied, or otherwise. This disclaimer includes, but is not limited to, any warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights. The Customer therefore assumes all responsibility for any risks that may arise from the use of the Provider's services and content.[4]  

‍14.2 The Provider shall not be liable for any damages, including indirect, incidental, special, punitive, or consequential damages, such as lost profits, loss of data, personal or non-monetary harm, or property damage, resulting from the use of the Services or reliance on any tool, functionality, information, or other content available in connection with the Services or on the Website. The Provider is not responsible for any third-party content, products, services, or applications that the Customer may use in connection with the Services. To the maximum extent permitted by applicable laws, the Provider disclaims any statutory, contractual, express, and implied warranties of any kind, including any warranty of quality, merchantability, fitness for a particular purpose, or non-infringement of any rights. In the event that the Provider’s liability is established in connection with the operation of the Website or provision of the Services by a court of justice or any other competent authority, this liability shall be limited to the amount equivalent to the fee paid by the Customer for the Services that caused the loss. 

‍14.3 The Provider reserves the right to modify, change, replace, add, or remove any elements and functions of the Services at any time without any compensation. 

‍14.4 The Provider shall not be held responsible if it fails to deliver the purchased Services due to severe technical or operational issues that are beyond its control, or during a crisis or impending crisis, natural calamity, war, rebellion, pandemic, a threat to a large number of people, or other force majeure events. Additionally, if the Provider is unable to provide the Services due to any legal obligations or a directive from a public authority, it will not be held liable. 

‍14.5 Modification and Removal of Services 

‍14.5.1 Right to Modify Services:
Bullo Platforms LLC FZCO (“Bullo”) reserves the right to modify, change, replace, add, or remove elements and functions of the Services at any time and without prior notice or compensation. Such modifications may include, but are not limited to, updates to the platform’s features, enhancements to the user interface, adjustments in service offerings, and changes to operational procedures. These changes are essential to ensure the Services remain competitive, up-to-date, and compliant with regulatory standards. 
‍
‍14.5.2 Blocking and Removal of Third-Party Providers:
Bullo retains the right to block or remove any third-party providers from the platform if it becomes known that such providers are involved in legal infringements or if their continued participation poses a risk to the integrity, security, or reputation of Bullo and its Services. This action may be taken without prior notice and without any obligation to provide compensation to the affected third-party providers or to the Customers who may be using their services. 

‍14.5.3 Customer Acknowledgment:
By using the Services, you acknowledge and agree that Bullo may implement such modifications and take necessary actions against third-party providers to maintain the quality and legality of the Services offered. You also accept that these modifications may affect the way you use the Services, and you agree to comply with any updated terms or changes made. 

‍14.5.4 No Liability for Service Modifications:
Bullo shall not be liable for any direct or indirect losses, damages, or inconveniences that may result from modifications, changes, replacements, additions, or removals of elements and functions of the Services. This includes, but is not limited to, any disruptions in service availability, loss of functionality, or changes in the user experience.  

‍14.6 Disclaimer of Warranties and Limitation of Liability 

‍14.6.1 Services Provided “As Is” and “As Available”:
The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted under applicable law, including but not limited to United Arab Emirates law, Bullo disclaims all warranties of any kind, whether express or implied, statutory, or otherwise. This includes, but is not limited to, any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. 

‍14.6.2 No Warranty of Performance:
Bullo makes no warranty that the Services will meet your requirements or expectations, or that the Services will be uninterrupted, timely, secure, or error-free. You acknowledge that the Services may contain bugs, errors, and other problems that could cause system failures or other interruptions. Bullo does not warrant that any defects or errors will be corrected. 

‍14.6.3 Acceptance of Risk:
By accepting these terms and conditions or by using the Services, you understand and acknowledge that the Services are provided “as is” and “as available”. You accept full responsibility for all risks associated with your use of the Services, including, without limitation, any costs or expenses related to internet access, data back-ups, use of your devices and peripherals, and any damage to your equipment, software, information, or data. 

‍14.6.4 No Maintenance or Support Obligation:
Bullo is not obligated to provide any maintenance, technical, or other support for the Services. Any maintenance or support provided is at Bullo’s sole discretion and may be discontinued at any time. 

‍14.6.5 Right to Modify Services:
The Provider reserves the right to modify, change, replace, add, or remove elements and functions of the Services at any time without notice and without compensation. This includes the right to block third-party providers or remove their offerings from the platform if any infringements of the law are discovered or suspected. 

‍14.6.6 Liability for Material Defects:
Claims based on liability for material defects shall remain unaffected. This means that while Bullo disclaims most warranties, any claims you may have under applicable law for material defects will still apply. 

‍14.6.7 Limitation of Liability:
To the fullest extent permitted by applicable law, in no event shall Bullo, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Services; (b) any unauthorised access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party; or (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Services, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not Bullo has been advised of the possibility of such damages.

15. VIOLATION OF THE GTC

15.1 IF THE CUSTOMER VIOLATES ANY PROVISION OF THESE GTC IN A MANNER THAT MAY CAUSE ANY HARM TO THE PROVIDER, THE PROVIDER MAY PREVENT THE CUSTOMER FROM ORDERING ANY OTHER SERVICES AND COMPLETELY OR PARTIALLY RESTRICT THE CUSTOMER’S ACCESS TO ALL OR ONLY SOME   SERVICES,   INCLUDING   ACCESS   TO   THE   CLIENT   PORTAL   AND   TRADING PLATFORM, WITHOUT ANY PRIOR NOTICE AND WITHOUT ANY COMPENSATION.

16. COMMUNICATION

16.1 You acknowledge and agree that all communication from the Provider or its partners in connection with the provision of  Services will take place through the  Client  Portal or your e-mail address which you register with us, as applicable.  Written electronic communication by e-mail or through the Client Portal is also considered to be written communication. 

‍16.2 Our contact e-mail address is support@BULLO.com.

17. RIGHT TO WITHDRAW FROM A CONTRACT

17.1 If you are a consumer, you have the right to withdraw from a contract without giving a reason within 14 days of its execution. PLEASE  NOTE  THAT  IF  YOU  START  PERFORMING DEMO TRADES BEFORE  THE  EXPIRY  OF  THE  SPECIFIED  TIME  LIMIT,  YOU  LOSE  YOUR  RIGHT  TO WITHDRAW FROM THE CONTRACT. 

‍17.1.1 For the avoidance of doubt, throughout the fourteen (14) days immediately following the date of the Customer’s first subscription to the Services, the Customer may be entitled to cancellation with a fee refund, should the respective account remain inactive, or otherwise the Customer have effected no trade order placement, during the consecutive days counted from the subscription date until the date of the request for cancellation pursuant to clause 17.2 hereinbelow. 

‍17.2 To withdraw from the contract, you must send an email to support@BULLO.com within the specified time limit. If you do withdraw from the contract, we will refund you all fees we have received from you without undue delay, no later than 14 days after your withdrawal. The refund will be made in the same way you paid the fees. 

‍17.3 The Provider is entitled to immediately withdraw from the contract in the case of any breach by the Customer specified in Clause 15.

18. DEFECTIVE PERFORMANCES

18.1 If the Services do not correspond to what was agreed or have not been provided to you, you can exercise your rights from defective performance. The Provider does not provide any guarantee for the quality of the services. You must notify us of the defect without undue delay by sending an email to support@bullo.com. When exercising the rights from defective performance, you may request that we remedy the defect or provide you with a reasonable discount. If the defect cannot be remedied, you can withdraw from the contract or claim a reasonable discount on a case-by-case basis. The Provider does not provide any guarantee for the quality of the services. 

‍18.2 However, defective performance shall not include issues arising from trading conditions within the trading platform. As detailed in clause 4.17, any technical issues outside of our direct control, including but not limited to those related to the trading platform, web hosting, or payment of payouts, will be acknowledged as force majeure events. The Provider will not be liable for these technical issues and acknowledges that they cannot be considered defective performance of the Services. 

‍18.3 We will try to resolve any complaint you may lodge as soon as possible (no later than within 30 calendar days), and we will confirm its receipt and settlement to you in writing. If we do not settle the complaint in time, you have the right to withdraw from the contract. You can file a complaint as per clause 21.

19. CHANGES TO THE GTC

19.1 Please note that the Provider might change the content of these GTC from time to time, therefore the content of the new GTC  will prevail. Nonetheless, the Provider will notify you upon such changes taking effect via Client Portal or via email.  The BULLO Evaluation and the subsequent BULLO Verification are provided throughout the period of their duration pursuant to the version of the GTC which was valid and effective at the time at which the relevant BULLO Evaluation was ordered.

Section 20 – Know Your Customer (KYC)[5] 

20.1 The Provider is to implement robust and comprehensive procedures in accordance with legal and regulatory requirements pertaining to Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD). 

‍20.2. Know Your Customer (KYC): 
The objectives of the Know Your Customer (KYC) procedures are to: 

‍20.2.1. Establish a streamlined and efficient mechanism for identifying and vetting prospective Counterparties. 

‍20.2.2. Mitigate the risks of money laundering by acquiring and analysing relevant information. 

‍20.2.3. Facilitate the detection of suspicious transactions by identifying inconsistencies with the information received. 

‍20.3. Customer Due Diligence (CDD): 
CDD is a mandatory process for initiating and maintaining engagements with Counterparties. The CDD protocol mandates: 

‍20.3.1. Collecting verifiable identification data from Counterparties to unequivocally establish their identity. 

‍20.3.2. Understanding the intended nature and purpose of the Counterparty's trading activities, including the strategies to be employed and the financial market knowledge to be assessed. 

20.3.3. Performing ongoing monitoring of trading activities to ensure they are consistent with the Counterparty's stated trading strategy, risk profile, and financial resources. 

20.4. Enhanced Due Diligence (EDD): 
For business relationships or transactions that present a heightened risk, as determined by The Provider's risk assessment, EDD will be implemented. These enhanced measures exceed standard CDD requirements and include: 

‍20.4.1. Obtaining additional identity verification documents, particularly in cases where standard documentation has proven insufficient or questionable. 

‍20.4.2. Conducting a detailed interview, which may include a video call, to personally engage with the Counterparty and better assess their legitimacy, or alternatively an automated interview process where the Counterparty video records themselves answering a set of on screen interview style questions.

‍20.4.3. Gaining deeper insight into the Counterparty’s trading methodology to ensure it aligns with our risk tolerance and the ethical trading standards set forth by Bullo Platforms LLC FZCO. 

‍20.4.4. Implementing intensified and ongoing monitoring of the Counterparty's trading activities, to dynamically evaluate adherence to agreed-upon practices and risk parameters. 

‍20.5. Know Your Customer (KYC) Procedures by Bullo Platforms LLC FZCO. The Provider shall undertake KYC measures for all proposed transactions and business relationships. Under general KYC measures, The Provider shall take the following steps to ensure a transparent KYC process: 

‍20.5.1. Verify the identity of the Counterparty based on original or properly certified documents after the challenge phases have been successfully completed. The KYC verification process shall be initiated first. 

‍20.5.2. Upon starting verification, the Counterparty shall be vetted through two options: scanning a QR code or receiving a verification link via SMS. The Counterparty will receive instructions upon choosing the convenient option. 

‍20.5.3. The Counterparty shall be asked to submit specific documents. The documents may include a valid photo ID such as: 

National ID.
Passport.
Driving License. 

‍20.5.4. KYC verification shall not be completed if expired documents are provided. Only the most recent and valid documents will be accepted to proceed with the verification process. 

‍20.5.5. After gathering the necessary documents, the Counterparty shall be directed to the “Agreement Signing” stage. They must provide a full name and address and agree to the terms mentioned in the agreement. Following these steps, the verification process shall commence and may take 48-72 working hours. 

‍20.5.6. The Provider requires strict compliance with these measures. The Provider reserves the right to refuse or discontinue any business engagement with a Counterparty if the CDD, EDD, or KYC criteria, as outlined herein, are not satisfactorily met. 

‍20.5.7. It is to be noted that failure to pass the KYC verification process shall result in the rejection of the Counterparty’s Funded Account application. 

‍20.5.8. Failure to pass KYC will result in the rejection of the Counterparty’s Funded Account application and also the immediate termination of services by The Provider to the Counterparty indefinitely. The Counterparty will not be eligible for a refund should they be unable to satisfy KYC requirements for the purposes of Anti-Money Laundering regulations. [6] 

21. COMPLAINTS

21.1 The Provider takes your complaints seriously and shall use its best endeavours to resolve Your complaint as soon as possible. 

‍21.2 If You have a complaint to make regarding our services, contact us via complaints@BULLO.com 

‍21.3 We encourage You to establish contact as soon as circumstances for a complaint arise and in no case later than 6 months of the occurrence thereof. We will acknowledge any complaint made by You immediately, or in any event, within 24 hours thereof. Your complaint will be escalated to the appropriate personnel. If Your complaint remains unresolved after a period of 10 days, we shall: 

‍21.4 Write to You explaining the final decision; 

‍21.5 Clarify that this is the end of our internal complaints process.

22 CHOICE OF LAW AND JURISDICTION

22.1. Any legal relations established by these GTC or related to them, as well as any related non-contractual legal relations, shall be governed by the laws of Dubai, United Arab Emirates. The Parties irrevocably agree that the courts of Dubai, United Arab Emirates shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the GTC or its subject matter or formation (including non-contractual disputes or claims). 

‍22.2. The provisions of clause 21.1. do not deprive the consumers of the protection afforded to them by the mandatory laws of the relevant Member State of the European Union or any other jurisdiction.

23. ADDITIONAL PROVISIONS

23.1 These GTC  constitute  the  entire agreement  between  you  and  us and supersede all prior agreements relating to the subject matter of the GTC, whether verbal or written, with respect to the subject matter hereof. 

‍23.2 Nothing in these GTC is intended to limit any legal claims set out elsewhere in these GTC or arising from the applicable law. If the Provider or any third party authorised thereto does not  enforce  the  compliance  with  these  GTC,  or delays exercising its rights under this GTC, this  can  in  no  way  be  construed as a waiver of any right or claim. 

‍23.3 They acknowledge and agree that the Provider may   assign   any   claim   arising   to   the   Provider   from   these   GTC or any agreement to a third party without your consent. The  Customer is  not  authorised to  transfer  or  assign the Customer’s  rights and  obligations  under  these  GTC  or  any  agreements  or  parts thereof, or any receivables arising from them, in whole or in part, to any third party. 

‍23.4 Should any part, term or provision of GTC be declared invalid, void or unenforceable, all remaining parts terms and provisions hereof shall remain in full force and effect and shall in no way be invalidated, impaired or affected thereby. 

‍23.5 Prior to  the acceptance  of  these  GTC,  the  Customer  has  carefully  assessed the possible risks arising from them and accepted those risks. 

‍23.6 Full Acknowledgement of the Website disclaimer at the bottom of the website: https://www.bullo.com/ - Which is subject to change and the Customer should ensure that they regularly check for updates and familiarise themselves with the website disclaimer text. 

‍23.7 Full Acknowledgement of the additional legal documents and acceptance of the terms found in the following URLs, which are subject to change: 

‍https://www.bullo.com/risk-disclosure
‍https://www.bullo.com/aml-policy
‍https://www.bullo.com/data-protection-policy

24. DATA SHARING WITHIN OUR CORPORATE GROUP

24.1 We may share information, including personal data, with companies and subsidiaries that fall under the same corporate group as Bullo. This allows us to advertise our other company products and services on a personalised level. We collect various types of information to ensure the security, safety, integrity, and performance of our Products, to personalise your experience, and to provide advertising. We also collect information directly provided by you and information inferred from your interactions and those of others. This comprehensive approach helps us deliver a better, safer, and more tailored experience for all our users. 

‍24.2 By using our Services, you consent to the sharing of your information within our corporate group as described within our Privacy Policy. This sharing enables us to provide you with a seamless experience across our products and services, ensuring that our marketing efforts are relevant to your interests and preferences. 

‍24.3 You confirm that you have read, acknowledged, and understood our Cookie Policy and Privacy Policy, which detail our data collection, usage, and sharing practices. These policies are accessible via the following links: 

‍https://www.bullo.com/privacy-policy
‍https://www.bullo.com/cookie-policy

25. INTELLECTUAL PROPERTY

25.1 Ownership of Intellectual Property 
All intellectual property rights in the Website, the Services, and any content provided by the Provider, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, and any other content that may comprise the Website and Services, are owned by or licensed to the Provider. These rights are protected by intellectual property laws and treaties around the world. All such rights are reserved. 

‍25.2 Limited License 
The Provider grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Website and the Services for your personal, non-commercial use. This licence is subject to your compliance with these GTC. Any other use of the Website, the Services, or the content is strictly prohibited and requires the prior written consent of the Provider. 

‍25.3 Restrictions 
You must not: 
● Reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit for any commercial purpose the Website, the Services, or any content provided by the Provider without the Provider’s express written consent.
● Use any meta tags or any other hidden text utilising the Provider’s name or trademarks without the Provider’s express written consent.
● Frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Provider without express written consent.
● Use any manual or automated means to access, scrape, or index any portion of the Website, the Services, or the content provided by the Provider for any purpose without the Provider’s express written         consent.
● Modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Website, the Services, or any content provided by the Provider without express written consent. 

‍25.4 Trademarks 
All trademarks, service marks, logos, trade names, and any other proprietary designations of the Provider used herein are trademarks or registered trademarks of the Provider. Any other trademarks, service marks, logos, trade names, and any other proprietary designations are the trademarks or registered trademarks of their respective parties. 

‍25.5 Reporting Infringement 
If you believe that any content on the Website or the Services infringes your intellectual property rights, please contact us at IP@BULLO.com with the following information: 
● A description of the intellectual property rights that you claim have been infringed.
● A description of the content that you claim is infringing and where it is located on the Website or the Services.
● Your contact information, including your address, telephone number, and email address.
● A statement by you that you have a good faith belief that the disputed use is not authorised by the intellectual property owner, its agent, or the law.
● A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the intellectual property owner or authorised to act on the intellectual property owner’s         behalf. 

‍25.6 Licence to Use Content and Intellectual Property 25.6.1 License Grant:
The Provider grants you a limited, non-exclusive, non-transferable, non-assignable, and revocable licence to access and use the Content solely for your personal, lawful, and non-commercial use in accordance with the purpose for which the Services are provided. This licence is granted for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Bullo, in the manner permitted by these Terms and Conditions. 
‍25.6.2 Ownership and Restrictions:
The Content is not sold or otherwise transferred to you and remains the property of the Provider or its licensors. All rights, title, and interest in and to the Content, including all intellectual property rights therein, are and will remain the exclusive property of the Provider and its licensors. You are prohibited from copying, distributing, modifying, creating derivative works from, publicly displaying, publicly performing, or otherwise exploiting the Content for any purpose other than as expressly permitted by these Terms and Conditions. 

‍25.6.3 Trademarks and Logos:
All trademarks, logos, trade names, and other designations used on or in connection with the Services are the property of the Provider or its licensors. The Provider does not grant you any right or licence to use any of these trademarks, logos, trade names, or other designations. You are specifically prohibited from publishing, reproducing, or displaying the Provider’s company logo or trademark on your own marketplace, platform, or any other medium without the Provider’s prior written consent. 

‍25.6.4 Permitted Use:
You accept and acknowledge that the Content and Services are provided for your personal, lawful, and non-commercial use only. You may use the material and content solely for the purpose of accessing and using our app or website as intended. Any unauthorised use of the Content, including commercial use, is strictly prohibited and may result in the termination of your access to the Services and potential legal action. 

‍25.6.5 Prohibited Actions:
Except to the extent expressly set out in this Agreement or otherwise agreed in writing by the Provider, you are not permitted to: 
● Use the Content for any commercial purpose or public display (commercial or non-commercial).
● Sell, rent, lease, distribute, sublicense, lend, or otherwise transfer the Content or any rights granted to you under this Agreement.
● Reverse engineer, decompile, disassemble, or attempt to discover the source code of the Content or any part thereof.
● Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices contained in or on the Content. 
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‍25.6.6 Reservation of Rights:
The Provider reserves all rights not expressly granted to you in this Agreement. No licences or rights are granted to you by implication or otherwise, except for the licences and rights expressly granted to you herein. Any unauthorised use of the Content or intellectual property rights of the Provider or its licensors is strictly prohibited and may result in the termination of the licence granted herein and legal action.

26. LIMITATION OF LIABILITY

26.1 To the fullest extent permitted by applicable law, the Provider shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if the Provider has been advised of the possibility of such damages), resulting from: 
● The use or the inability to use the Services;
● Unauthorised access to or alteration of your transmissions or data;
● Statements or conduct of any third party on the Services;
● Any other matter relating to the Services. 

‍26.2 In no event shall the Provider’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing the Services during the twelve (12) months immediately preceding the date of the claim or one hundred US dollars (USD $100), whichever is greater. 

‍26.3 Compliance with Laws and Accuracy of Customer Information 

‍26.3.1 Compliance with Local Laws and Regulations:
Customers are solely responsible for ensuring that their use of the Services complies with all relevant laws, regulations, and legal requirements of their jurisdiction. This includes, but is not limited to, financial regulations, data protection laws, consumer protection laws, and any other applicable legislation. It is the Customer’s responsibility to be aware of and adhere to these laws when accessing and using the Services provided by Bullo. 

‍26.3.2 Legal Consequences and Liability:
Bullo disclaims any responsibility for the Customer’s failure to comply with local laws and regulations. Customers acknowledge and agree that Bullo shall not be held liable for any legal consequences, penalties, or damages arising from the Customer’s non-compliance with such laws and regulations. The Customer agrees to indemnify and hold Bullo harmless from any claims, damages, or expenses arising from their failure to comply with applicable laws. 

‍26.3.3 Accurate and Up-to-Date Information:
Customers must ensure that all information provided to Bullo, including registration details, payment information, and contact details, is accurate, complete, and up-to-date. It is the Customer’s responsibility to promptly notify Bullo of any changes to their information by updating their account details through the Client Portal or by contacting Bullo’s support team at support@bullo.com. 

‍26.3.4 Verification of Information:
Bullo reserves the right to verify the accuracy and authenticity of the information provided by the Customer. This may include, but is not limited to, requesting additional documentation or information to confirm the Customer’s identity, address, or other relevant details. Failure to provide accurate information or comply with verification requests may result in the suspension or termination of the Customer’s account and access to the Services. 

‍26.3.5 Consequences of Providing Inaccurate Information:
Providing false, inaccurate, or misleading information to Bullo constitutes a material breach of these Terms and Conditions. In such cases, Bullo reserves the right to take appropriate action, including but not limited to, suspending or terminating the Customer’s account, reporting the incident to relevant authorities, and pursuing legal remedies as necessary. 

‍26.3.6 Notification of Changes:
Customers are required to promptly notify Bullo of any changes to their personal or contact information. This includes changes to the Customer’s name, address, email, phone number, payment details, or any other relevant information. Failure to update such information may result in missed communications, delays in processing transactions, and potential suspension of Services. 

‍26.3.7 Data Protection and Privacy:
Customers must ensure that their use of the Services complies with applicable data protection and privacy laws. This includes obtaining any necessary consents for the collection, use, and sharing of personal data as required by law. Bullo is committed to protecting the privacy of its Customers and expects the same commitment from Customers regarding the data they manage or process. 

‍26.3.8 Ongoing Compliance Monitoring:
Customers acknowledge that compliance with local laws and accurate information provision is an ongoing responsibility. Bullo may conduct periodic reviews and audits to ensure compliance with these obligations. Customers agree to cooperate fully with such reviews and provide any requested information or documentation in a timely manner. 

‍26.3.9 By using Bullo’s Services, Customers acknowledge and agree to these responsibilities and commit to maintaining compliance with all relevant laws and regulations and ensuring the accuracy and currency of their information.

27. INDEMNIFICATION

27.1 You agree to indemnify, defend, and hold harmless the Provider, its affiliates, and their respective officers, directors, employees, agents, and representatives from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from: 

● Your use of the Services;

● Your violation of these GTC;

● Your violation of any rights of another party, including any other users;

● Your violation of any applicable laws, rules, or regulations.

28. SEVERABILITY

28.1 If any provision of these GTC, or the application thereof to any person or circumstance, is found to be invalid, illegal, or unenforceable by any court of competent jurisdiction, such provision shall be deemed automatically modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed severed from these GTC and shall not affect the validity, legality, or enforceability of the remaining provisions.

28.2 The parties agree to replace any invalid, illegal, or unenforceable provision with a valid, legal, and enforceable provision that achieves, to the greatest extent possible, the original economic, legal, and commercial objectives of the invalid, illegal, or unenforceable provision.

28.3 Any modification or deletion of a provision under this clause shall not affect the validity and enforceability of any other provisions of these GTC, which shall remain in full force and effect. The unenforceability or invalidity of any provision of these GTC in one jurisdiction shall not affect its enforceability or validity in any other jurisdiction.

28.4 The foregoing shall apply whether or not the invalidity or unenforceability is due to the scope, breadth, or duration of the provision. The parties shall use their best efforts to agree on and implement the closest permissible approximation to the original intent of the provision, as amended to conform to applicable law, so as to achieve the same economic effect. 

‍28.5 Any amendment to or waiver of these GTC must be made in writing and signed by both parties. Notwithstanding the foregoing, the Provider may amend these GTC at any time as provided in Section 19. 

‍28.6 All of our rights and obligations under these Terms are freely assignable by us in connection with a restructuring, merger, acquisition, or sale of assets, or by operation of law or otherwise. You may not assign any of your rights or obligations under these GTC without our prior written consent.

29. FORCE MAJEURE

29.1 The Provider shall not be liable for any failure to perform, or delay in performing, any of its obligations under these GTC if such delay or failure results from events, circumstances, or causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, labour strikes, natural disasters, pandemics, banking issues, internet outages, and governmental orders. In such circumstances, the Provider shall be entitled to a reasonable extension of the time for performing such obligations and ongoing events such as those listed above, but not limited to those listed, must be taken into account and the Customer shall allow the Provider reasonable time to correct such failures to perform their obligations when events outside of the Provider’s control are ongoing.

30. ENTIRE AGREEMENT

30.1 These GTC constitute the entire agreement between you and the Provider regarding your use of the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter. 

30.2 We reserve all rights not expressly granted to you under these GTC. Any additional or different terms proposed by you are hereby rejected unless expressly agreed to in writing by us.

31. EXPLICIT ACKNOWLEDGMENT OF NO-REFUND POLICY

31.1 By completing the checkout process and submitting an order for any Services provided by Bullo Platforms LLC FZCO (“the Provider”), you (the “Customer”) explicitly acknowledge and agree to the Provider’s no-refund policy as detailed in Clause 5.4 of these General Terms and Conditions (GTC).

31.2 During the checkout process, you will be required to check a box indicating that you have read, understood, and agreed to these GTC (Terms & Conditions). This acknowledgment is a mandatory step before any order can be successfully processed.

31.3 The acknowledgment states: “I am over 18 years old and I have read and accept the T&C and Privacy Policy & GDPR” 

‍31.4 This explicit acknowledgment is designed to ensure that you are fully aware of and agree to the no-refund terms before completing your purchase. Failure to check this acknowledgment box will prevent the completion of the order. 

‍31.5 By agreeing to this clause, you waive any rights to dispute or chargeback any payments made under the grounds that you were unaware of the no-refund policy. 

‍31.6 Dispute Consequences:
‍Any user who initiates a chargeback or disputes a payment without prior contact and resolution attempt through our support team will be immediately banned from our platform. This includes all associated accounts under the same user or payment information. We will not entertain any requests to unban such accounts. 

‍31.7 Financial Impact:
‍Users who dispute payments will be ineligible for any further accounts with Bullo and all their other active accounts will be closed. This policy protects Bullo from financial adversity and ensures the long-term viability of our brand name. 

‍31.8 Banning and Termination:
‍Users involved in disputed transactions, where there has been no fault on our part, will be permanently banned from using our services. This includes the closure of all active accounts and the rejection of any future account applications. 31.9 This clause serves to reinforce the Provider’s commitment to transparency and to protect against potential chargeback claims arising from misunderstandings about the refund policy.
‍
30.2 We reserve all rights not expressly granted to you under these GTC. Any additional or different terms proposed by you are hereby rejected unless expressly agreed to in writing by us.

Clause 32: Confidentiality of Communications

32.1 Confidentiality Agreement:
All communications between Bullo Platforms LLC FZCO ("Bullo") and you, the customer, are strictly confidential. This includes emails, messages through our website, phone calls, live chats, and any other form of communication. You agree not to disclose, share, publish, or otherwise make public any part of these communications without the prior written consent of Bullo.

32.2 Scope of Confidentiality:
The confidentiality obligation covers all information exchanged during your engagement with Bullo, including but not limited to: 

● Details of your participation in the trading challenge.
‍
● Any personal data, financial information, and contact information.
‍
● Specifics of trading strategies, performance data, and results.
‍
● Any feedback, suggestions, or communications related to your use of our services.
‍
● Documents, reports, and other forms of written or electronic communication exchanged during the trading challenge.

32.3 Third-Party Communications:
In circumstances where Bullo engages third-party service providers to assist with certain services or functionalities, these third parties are also bound by confidentiality agreements to ensure the protection of your information. However, your direct communications with these third parties are not covered under this clause unless otherwise specified by Bullo.

32.4 Permitted Disclosures:
‍Confidential information may only be disclosed under the following conditions:
‍
● With the prior written consent of Bullo.
‍
● If required by law, regulation, or court order, provided that you give Bullo prompt notice of such a requirement and cooperate fully with Bullo in seeking a protective order or other measures to preserve the confidentiality of the information.
‍
● To your legal, financial, or professional advisors, provided they are also bound by confidentiality obligations no less stringent than those contained in this clause.

32.5 Retention and Destruction of Confidential Information:
‍Upon termination of your engagement with Bullo or upon request, you agree to promptly return or destroy all confidential information in your possession. This includes all copies, whether electronic or physical, and any documents or materials derived from the confidential information. 

‍32.6 Security Measures:
‍Bullo employs industry-standard security measures to protect confidential communications and information. However, you acknowledge that no method of transmission over the Internet or electronic storage is 100% secure and that Bullo cannot guarantee absolute security. 

‍32.7 Breach of Confidentiality:
‍Any breach of this confidentiality provision will result in immediate termination of your access to our services, along with any other remedies available under law. Thi

 32.8 Indemnification:
‍You agree to indemnify, defend, and hold harmless Bullo and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to any breach of this confidentiality agreement by you. 

‍32.9 Acknowledgment:
‍By participating in the trading challenge and using Bullo's services, you acknowledge that you have thoroughly read, understood, and agreed to comply with this confidentiality clause. This agreement forms an integral part of the overall Terms and Conditions governing your use of Bullo's services.

32.10 Changes to the Confidentiality Clause:
‍Bullo reserves the right to update, change, or replace any part of this confidentiality clause by posting updates and/or changes on our website. It is your responsibility to check this clause periodically for changes. Your continued use of or access to Bullo's services following the posting of any changes constitutes acceptance of those changes.

Clause 32: Confidentiality of Communications

33.1 Third-Party Tools and Services:
We may provide access to third-party tools and services ("Third-Party Tools") that are integrated into our platform. These Third-Party Tools are provided to enhance your experience and offer additional functionalities. However, access to such tools is provided on an "as is" and "as available" basis without any warranties, representations, or endorsements from Bullo. This means that we do not guarantee the accuracy, reliability, or suitability of these tools for any purpose, and you use them at your own risk. 

33.2 No Control or Input:
As these Third-Party Tools are not controlled by Bullo, we have no responsibility for their content, performance, or functionality. We are not liable for any issues, errors, bugs, or other problems that arise from the use of these tools. This includes any disruptions to our services resulting from problems with third-party systems. You acknowledge that any reliance on the functionality, accuracy, or reliability of these tools is entirely at your own risk. 

33.3 Third-Party Provider Compliance:
When using Third-Party Tools integrated into our platform, you are required to comply with the terms and conditions set forth by the third-party providers. These terms and conditions are separate from and in addition to Bullo's Terms and Conditions. Any compliance-related restrictions imposed by these third-party providers will also apply to your access and use of our platform. Failure to comply with these terms may result in the termination of your access to both the third-party services and our platform. 

33.4 Third-Party Provider Restrictions:
If a third-party provider blocks or restricts your access for any compliance-related reasons, such as violations of laws, regulations, or the provider’s terms of service, Bullo reserves the right to mirror such restrictions on our platform without further explanation. This means that if you are blocked by a third-party provider, you may also be blocked from accessing our platform and services.

 33.5 Limitation of Liability:
Bullo shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of Third-Party Tools. This includes, but is not limited to, any loss of data, revenue, or profits resulting from issues related to these tools. While we strive to ensure a seamless experience, problems arising from third-party integrations are beyond our control, and we cannot guarantee uninterrupted access or error-free functionality. 

33.6 User Responsibility:
It is your responsibility to familiarise yourself with and adhere to the terms and conditions of any Third-Party Tools you choose to use. You should review these terms carefully before engaging with the tools to understand your rights, obligations, and any associated risks. By using Third-Party Tools, you agree to indemnify and hold Bullo harmless from any claims, damages, or losses arising out of your use of these tools. 

33.7 Changes to Third-Party Tools:
Third-party providers may update, change, or discontinue their tools and services at any time without notice. Bullo is not responsible for any such changes and does not guarantee the continued availability or compatibility of Third-Party Tools with our platform. We reserve the right to modify or discontinue access to any Third-Party Tools integrated into our platform without notice.

 33.8 Feedback and Reporting Issues:
If you encounter any issues or have feedback regarding Third-Party Tools, we encourage you to report these to our support team. While we may not have direct control over these tools, we value your input and will liaise with third-party providers to address any significant concerns where possible. 

33.9 Disclaimer of Warranties:
Except as explicitly stated by Bullo, we do not provide any warranties, express or implied, regarding the Third-Party Tools. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranties provided by the third-party providers are their responsibility, and you should direct any warranty claims to them. 

33.10 Acknowledgment:
By using Third-Party Tools provided through Bullo’s platform, you acknowledge that you have read, understood, and agreed to comply with this clause. This agreement forms an integral part of the overall Terms and Conditions governing your use of Bullo’s services. 

33.11 Changes to this Clause:
Bullo reserves the right to update, change, or replace any part of this clause by posting updates and/or changes on our website. It is your responsibility to check this clause periodically for changes. Your continued use of or access to Bullo’s services following the posting of any changes constitutes acceptance of those changes.

Clause 34: Choice of Law and Jurisdiction

34.1 Governing Law:
These General Terms and Conditions (GTC) shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles. This includes, but is not limited to, all matters relating to the validity, construction, interpretation, and enforcement of these GTC.

34.2 Jurisdiction:
Any dispute, controversy, or claim arising out of or in connection with these GTC, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates. Both parties hereby irrevocably submit to the jurisdiction of the courts of the United Arab Emirates for the purpose of any suit, action, or other proceeding arising out of these GTC or your use of the Services.

34.3 Waiver of Objection:
You expressly waive any objection to the venue and jurisdiction of the courts of the United Arab Emirates on the grounds of inconvenient forum or otherwise. You further agree not to plead or claim the UAE courts as an inconvenient forum.

34.4 Compliance with Local Laws:
You agree to comply with all local laws and regulations that may apply to your use of the Services. It is your responsibility to ensure that your use of the Services is lawful in your jurisdiction. If you are accessing the Services from a location outside of the United Arab Emirates, you do so at your own risk and are responsible for compliance with the laws of such jurisdiction.

34.5 Language and Interpretation:
These GTC are written in English, which is the official language of the contract. In the event of any dispute arising from the interpretation or execution of these GTC, the English language version shall prevail. If these GTC are translated into another language and there is a conflict between the English version and the translated version, the English version shall take precedence.

34.6 Severability:
If any provision of these GTC is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed severed from these GTC and shall not affect the validity and enforceability of the remaining provisions.

34.7 Entire Agreement:
These GTC, along with any other legal notices and agreements published by Bullo on our platform, constitute the entire agreement between you and Bullo regarding the Services. Any failure by Bullo to enforce any right or provision of these GTC will not be considered a waiver of those rights.

34.8 Amendments:
Bullo reserves the right to amend these GTC at any time. Any such amendments will be effective immediately upon posting on our website or notifying you via the email address provided. Your continued use of the Services after any amendments to these GTC constitutes your acceptance of the new terms.

34.8.2 By agreeing to these GTC, you acknowledge that you have read, understood, and agree to be bound by all the terms and conditions contained herein, and that you accept the exclusive jurisdiction of the courts of the United Arab Emirates for any disputes arising out of or relating to these GTC or the Services provided by Bullo.